Member Resources

Member Information

How to Access the Star Member Portal
Preparing for Your Medical Appointment
Frequently Asked Questions
Patient Rights and Responsibilities
What to Know About HMO Plans

Forms and Documents

Authorization for Use and Disclosure of Health Information
Member Grievance Form
Personal Representative Form
Request/Refusal for Interpretive Services

Laboratory Locations

Star has partnered with Labcorp to provide clinical laboratory services. Labcorp Patient Service Centers are located throughout Southern California. Please visit labcorp.com to find a location near you.

Language Assistance

For language assistance, call 1-800-838-8271 (TTY: 711). Services for hearing-impaired members are available through California Relay Service at TTD/TTY 1-877-735-2929.

Member Services Department

Call Star Member Services Department at (818) 746-3616 or via e-mail at memberservices@starhealthcaregroup.com.

Contact Star Member Services

Questions or inquiries? Call a Star Member Services representative via phone at (818) 746-3616 or e-mail us at memberservices@starhealthcaregroup.com for assistance today.

Call (818) 746-3616